How do I return an item?
Original sales receipt must accompany returns.
We accept returns for exchange within 10 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• without showing signs of wear or damage in any way
• within 10 calendar days of the delivery date
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit.
Exchanges are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 10 days if you intend to exchange ANY item back to our store. Items returned to us AFTER 10 days and WITHOUT contacting us will NOT be exchanged.
Customer is responsible for all shipping costs if seller is not at fault.